In order to be considered for this position you must have the following:
- A Clear Speaking Voice and Successfully Pass a Voice Assessment
- Pass a Background Check (NO credit check required)
- Dedicated POTS (Plain Old Telephone system) or Digital VOIP (Voice Over Internet Protocol) W/ No Features (no caller ID, call waiting or long distance)
- Phone Equipment (No Cordless or Wireless phones)
- Computer (PC or Laptop)
- Working knowledge of a computer and its functions including – but not limited to:
knowledge of programs, navigating files, understanding the use of email and how to navigate the internet
- Ability to navigate through multiple screens
- A wired mouse and keyboard (no wireless)
- High-Speed Internet Access
- Battery Back – up
- Ability to analyze and solve problems independently with minimal supervision
- Ability to express ideas clearly, concisely and effectively both orally and in writing.
**WINDOWS VISTA IS NOT CURRENTLY SUPPORTED**
**Mac OS 10.6 is ONLY supported for Select Client Opportunities **
NOTE: All applicants must reside in the Unites States. The following states are not supported by any of our partner companies at this time:
- New York
- Processor: 1 GHz dual core processor or better (HIGHLY COMMENDED)
- If upgrading from a slower processor, consider purchasing a new
system, it is usually more cost effective.
- RAM: 2GB of RAM or better (HIGHLY RECOMMENDED)
- Hard Drive: 20 Gigabytes with at least 10 Gigabytes of free space
- Modem: 56Kbps Internal or External modem
- CD-ROM & Floppy Drive: 32X Speed CD-ROM R/W, R/W DVD, or a 3 1/2 Floppy (one backup device is needed: CD, DVD, or floppy)
- Sound Card & Speakers: 24 bit sound card and a set of speakers
Monitor: 17″-19″ Color monitor capable of 1024×768 resolution or higher
- Operating Systems: Windows 8 or 8.1, Windows 7, Windows XP Professional, Windows XP Home,
or Windows 2000 Professional, 32-bit only with the latest service pack installed. Please visit Windows Update to ensure all critical updates are installed.
- Headset: You will need a wired, multi-function headset with microphone. A USB headset is required for training. The headset will be used to take calls, and for online training events as well. Logitech, Plantronics, Microsoft, or similar brands are recommended.
**Windows 7, 8 or 8.1, or Mac OS x 10.10 Yosemite are supported. System requirments may vary per client. Windows Vista, XP and 2000 are not supported at this time. Desktop PC’s or Laptop computers with a separate monitor are required. Note: Apple Mac computers may not be compatible with some client programs. Dual boot machines, Netbooks, E-machines , Tablets and All-in-one computers are prohibited from use
**During the application process, you will see this information in it’s entirety. It is necessary for you to ensure you meet the system requirements to service clients.